Privacy policy

This Privacy Policy explains how www.estaasweets.com (the “Site”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect details about your device, interactions with the Site, and information required to process your purchases. If you contact us for support, additional information may be collected.

Personal Information refers to any data that identifies an individual. Below is an outline of what we collect and why:

Device Information

  • Purpose: To load the Site correctly and analyze usage.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Shared With: Shopify and other service providers.
  • Details Collected: Browser version, IP address, time zone, cookie data, and Site interaction details.

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, and provide customer service.
  • Source: Information you provide.
  • Shared With: Shopify, payment processors, and shipping providers.
  • Details Collected: Name, billing and shipping addresses, payment details (e.g., credit card numbers), email, and phone number.

Customer Support Information

  • Purpose: To provide assistance.
  • Source: Information you provide.
  • Shared With: Customer support vendors.
  • Details Collected: Data related to your inquiries and requests.

Sharing Personal Information

We share your Personal Information with third parties to deliver our services and fulfill contracts. Examples include:

  • Shopify: Powers our online store. Learn more here: Shopify Privacy Policy.
  • Compliance with Laws: To comply with applicable laws or respond to lawful requests.

Behavioural Advertising

We use your Personal Information to offer targeted advertising or marketing messages that may interest you.

Examples:

  • Google Analytics: Tracks Site usage patterns. Opt-out here: Google Analytics Opt-Out.
  • Advertising Partners: Shares Site interaction and purchase data with ad platforms.

Opt-Out Options:

Using Personal Information

We use your Personal Information to:

  • Provide products and services.
  • Process payments.
  • Fulfill orders.
  • Communicate updates and promotional offers.

Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

If you have questions, need more information about our privacy practices, or wish to file a complaint, please reach us through:  

  • Email: estaasweetsdigital@gmail.com
  • Address: 1106/9, AM Industrial Estate, Kudlu Gate, Garvebavipalya, Hosur Road, Bangalore, Karnataka 560068, India